Transforming a Telehealth Brand and Website

Dimer Health hired us to redo their brand and website. The old site looked cheap and didn't build trust with patients or investors. The new one drove a 288% increase in conversions.

TelehealthUnited States

Key Results

288%Increased Conversion Rate

Background

Dimer Health is a telehealth provider that helps patients transition out of the hospital with remote clinical care. As they picked up traction with investors and new customers, the brand and website weren't keeping up. The site didn't look like a company you'd trust with your health.

They came to us because of our work in UI/UX, branding, and Webflow development. The goal was a redesign that looked credible and actually converted visitors into patients.

Case study image

The problem

The existing brand felt outdated. It didn't instill confidence in patients, partners, or investors. Dimer needed an identity that felt modern, reliable, and welcoming, while still nodding to their origins tied to the "Dimer molecule."

On the technical side, we had to migrate the entire site from WordPress to Webflow without losing content or the search rankings they'd built up over time.

Case study image

What we did

Brand overhaul

We modernized the "Dimer molecule" logo, refining the shape so it felt current but still recognizable. New fonts that conveyed trust. An updated purple-centered color palette that felt less dated. We also built out a style guide covering social media templates, print materials, and everything in between so the brand stayed consistent across touchpoints.

Case study image

Website redesign

The site needed to be clear and approachable, especially for patients who aren't tech-savvy. We tested multiple design directions. The early ones were too clinical. We kept refining until we landed on something that balanced simplicity with a friendly, modern feel. Fully responsive across desktop, tablet, and mobile.

Case study image

Webflow development and migration

We built a library of reusable components in Webflow so Dimer's team could update and expand the site themselves. All content was migrated from WordPress with proper redirects to protect SEO. We also set up environment-specific booking flows so staging and production each pointed to the right system.

Case study image

Results

Conversions jumped 288%. Customers, partners, and investors all responded to the new look. Dimer now presents a professional image that matches the quality of care they actually deliver. We're still working with them on ongoing improvements.

Case study image

A Dream Design Agency! I had the absolute pleasure of working with Arnel and the team at Loudface on our new website. The goal was clear: to create a best-in-class website for our healthcare startup. From start to finish, the team exceeded expectations, handling everything from branding and design to development with incredible professionalism and expertise. Loudface was not only a joy to collaborate with but also exceptionally patient and flexible, iterating with us as much as needed to ensure the final product was perfect. If you’re looking for a talented, dedicated, and highly skilled design agency, I can’t recommend Loudface enough. Thank you, Loudface, for making our vision a reality!

Sarig Reichert
Sarig Reichert
CPO | Dimer Health

Frequently Asked Questions

Key insights from the Dimer Health case study.

What is Dimer Health and why did they need a rebrand?

Dimer Health is a telehealth provider for post-hospital care. As they gained traction with investors and customers, their brand needed to convey more credibility.

What was wrong with Dimer Health's existing brand?

Their brand and website felt outdated and lacked the professional polish needed to instill confidence in patients, partners, and investors.

How did LoudFace help Dimer Health with their rebrand?

We laid the foundation for a fresh brand identity that was modern, reliable, and welcoming while reflecting their unique origins tied to the Dimer molecule.

What results did Dimer Health see after the rebrand?

Dimer Health achieved a 288% increase in conversions, with substantial boosts in user engagement and sign-ups following the brand and website revamp.

Want similar results?

Let's talk about your project.

Or explore our work

Webflow Enterprise Partner Badge